sjg meridian services 7310 user guide

Meridian Norstar Compact & Modular Feature Codes Example, using first, below, you would press *FEATURE 0** then the Key [button] required
Feature	Function	Notes
*Feature 0**	Key Inquiry	See what is programmed to a key [button]
*Feature 1**	Programme outside speed dial to a key	programme an outside number to a key: *Feature 1** press required key 'dial' outside number
*Feature 2**	Programme internal extn number to a key	programme an extension number to a key: *Feature 2** press required key 'dial' extension number
*Feature 3**	Programme a function to a key	eg Page eg Last Number Re-dial programme feature to a key: *Feature 3 press required key 'dial' feature code [eg last number re-dial Feature 5** ]
*Feature 4**	Programme a personal speed dial	press *Feature 4 press a two digit code 71 - 94 dial telephone number required [insert 9 / line access code at the front of number if required - consult system manager if in doubt] press hold** when finished
*Feature 6**	Set Ring Type	programme ring type & volume: press *Feature 6 press** 1 2 3 4 to choose ring type use the volume bar to set ring volume
*Feature 7**	Adjust lcd contrast	press *Feature 7** and 1 - 9 or up / down
*Feature 8 0**	Set Ring Volume	press *Feature 8 0 phone starts ringing use the volume bar to set ring volume press rls**
*Feature 8 1**	Move Line Keys	do not alter without consulting the system manager a. press Feature * 8 1 b. press the line key you want to move c. press the line key you want to assign d. press rls the functions of the keys are now exchanged line keys cannot be exchanged with intercom or handsfree/mute keys
*Feature 82**	Set dialling mode	do not alter without consulting the system manager there are three settings: 1. automatic dial - this is the normal setting - hot dial pad: dial a number without picking up handset or pressing a line key 2. standard dial - press a line key, then dial the number 3. Pre - dial - dial a number, then press a line key to start the call dialling
Feature * 8 9	Programmed Release	when used at the end of a speed dial digit string this feature acts as the rls key
Feature * 9	Run / Stop	refer to system manager
Feature 0 [ 71 - 94 ]	use a personal speed dial	to dial: press Feature 0 and a two digit code 71 - 94 these speed dials are available at your phone only and you programme them with *Feature 4**
Feature 0 [ 01 - 70 ]	use a central speed dial	to dial: press Feature 0 and a two digit code 01 - 70 these speed dials are available at all phones [subject to call barring] and are programmed by the system manager
Feature 1	Send Message	send a 'message' to an extension that they are to call you a. press Feature 6 5 or MSG to view messages b. press * / # or next to view message list c. press 0 or call to call the person who left a message d. press hold or erase [whilst viewing a message] to erase a message
Feature # 1	Cancel a Message	cancel a 'message'
Feature 2	Ring Again	when an extension is busy or not answered you can tell the system to call again when the party is available you can use this feature to 'book' a free line
Feature 3	Conference	1. make or take a call 2. put the first call on hold 3. make or take a second call 4. press Feature 3 or conf/trans 5. press the line key of the first held call 6. to end the conference press rls
Feature 4	Call Forward to another extn	send your calls to another extension
Feature # 4	Cancel Call Forward to another extn
Feature 5	Last Number Redial	redial of the last external number dialled
Feature 6 0	Page General	page general: press Feature 6 0 press code 1 or 2 or 3 [ 1 = extensions, 2 = external pa speakers, 3 = both ] press zone 2 or 3 [ 0 = all zones]
Feature 6 1	Page to internal zone	page internal - to all extensions: press Feature 6 1 press zone 2 or 3 [ 0 = all zones]
Feature 6 2	Page external	page external to external pa speakers: press Feature 6 2 press zone 2 or 3 [ 0 = all zones]
Feature 6 3	Page to internal zone & external	page external to external pa speakers & internal to extensions: press Feature 6 3 press zone 2 or 3 [ 0 = all zones]
Feature 6 4	Line Pool Access	do not alter without consulting the system manager line pools are normally accessed by dialling 9 or 8 or have a key assigned to them to use a line pool: Feature 6 4 or intercom then dial line pool code [eg 9] to programme a line pool key: Feature 3 key* Feature 6 4 [code eg 9]
Feature 6 5	Reply to a message	see Message
Feature 6 6	Voice Call to an extn	speak direct to an extension without ringing press Feature 6 6 dial extension number start speaking
Feature 6 7	Saved Number Redial	you have dialled an external number and are connected press Feature 6 7 the number is now stored you can dial this saved number by pressing Feature 6 7
Feature 6 8	restriction passwords / bypass call restrictions	consult the system manager bypass call restrictions applied to your telephone Feature 6 8 password
Feature 6 9	Priority Call	interrupt a person on a call or using do not disturb
feature 7 0	Transfer	transfer a call to another extension you are on a call press Transfer or feature 7 0 dial extension number extension answers announce call press or rls to ok connect call [if the extension does not want call or does not answer press cancel ]
Feature 7 1	Flash / Recall	generate a flash / recall signal to your host pbx
72	Timed Release
Feature 7 4	Call Park	puts a call on hold [terminal shows a retrieval code of 101 or 102] and is available for retrieval from any extension dialling the retrieval code
Intercom 101 or Intercom 102	Call Park Retrieval	collect a parked call
Feature 7 5	Pickup	answer a call ringing at another extn [extension must be in your pickup group] [ the call that has been awaiting answer the longest is answered first]
Feature 7 7	Call Timer	shows duration of current / last call
Feature 7 8	Pause	dtmf: inserts a 3.5 second delay in digit string
Feature 7 9 or Feature Hold	Exclusive Hold	temporarily suspend a call - only your telephone can retrieve it to retreive: press Hold or line key
Feature 8 3	Privacy ON	allow a telephone that shares your line to join your call [auto switch off on end of call]
Feature # 8 3	Privacy OFF
Feature 8 4	Exchange Line redirect ON	do not alter without consulting the system manager this is often better achieved by using the network services of your provider Calls on one or more exchange lines are sent eleswhere [outside of the system]
Feature # 8 4	Exchange Line redirect OFF	do not alter without consulting the system manager
Feature 8 5	Do Not Disturb On	stops calls ringing at your extension
Feature # 8 5	Do Not Disturb Off
Feature 8 6	Background Music On	if music is available on your system
Feature # 8 6	Background Music Off	if music is available on your system
Feature 8 7	Service Modes	eg Night Service refer to system manager
Feature 8 8	Voice Call Deny On	prevent your extension from receiving voice calls
Feature # 8 8	Voice Call Deny Off
Feature 8 0 0	Trunk Answer	pick up a ringing external call that is ringing in a service mode
Feature 8 0 2	Group Listen ON	use the speaker and the handset at the same time eg for others to hear the call note: 1. not available for headset users 2. may cause feedback
Feature # 8 0 2	Group Listen OFF
Feature 8 0 3	Time	to see the time whilst on a call press Feature 8 0 3 the time on your phone is system time and is set by the system manager
Feature 8 0 8	Long Tones	rarely used: makes tones on key pad last as long as the key is held
Hold	Hold a Call	temporarily suspend a call to retreive: press Hold or line key
Transfer	Transfer	transfer a call to another extension you are on a call press Transfer or feature 7 0 dial extension number extension answers announce call press or rls to ok connect call [if the extension does not want call or does not answer press cancel ]

find a feature
A	abbr. dialling: central	personal abbr. dial: setting	personal abbr. dial: using	B
background music	barge in	book a free line	bypass call restrictions	C
callback	call forward	call park	call pickup	call timer
central speed dial	conference	contrast	D	day service
dialling mode	divert calls	do not disturb	E	exchange line redirect
exclusive hold	F	flash	forward calls	G
group listen in	group pickup	H	hold	hold - exclusive
K	key enquiry	key programme external	key programme feature	key programme internal
L	last number redial	lcd	line keys: moving	line pool access
listen in	long tones	lunch service	M	message
moving line keys	N	night service	O	override call restrictions
P	page external	page external & internal	page internal	page general
park	pause	personal speed dial: using	personal speed dial: setting	pickup
priority call	privacy	programmed release	R	recall
redirect exchange line	restriction override	ring again	ring type setting	ring volume setting
ring when free	S	saved number redial	scratchpad memoryl	service modes
speed dial central	speed dial personal: using	speed dial personal: setting	system speed dial	T
time	Timer	transfer	trunk answer	V
voice call	voice call deny	VoiceMail

Feature	Function	Notes
981	Open Mailbox	df pass = 0000
980	Leave a message in another Mailbox
986	Transfer a call to another Mailbox
987	Interrupt a call in your Mailbox

the 7310 is the most popular of the norstar terminals

dual memory keys

volume bar

line / memory keys

dial pad

lcd & softkeys keys

find a feature

Voice Mail Codes

	the 7310 is the most popular of the norstar terminals
other terminal guides are here	here is all you need to know about, your friend, the 7310

	this is a hot dial pad: simply start dialling and the terminal comes to life!
dial pad	the numbers become the corresponding letters when programming names into memory locations

	the three keys change function depending on what you are doing [the lcd shows their current function]
lcd & softkeys keys	the lcd gives info on what is happening in idle mode it shows the system time